Connect-X Retail DaaS
Enabling real-time Intelligence in retail operations
Connect-X Retail Data As A Service (DaaS) is Powered by a range of Active and Passive Data Acquisition Equipment physically installed within retail business and configured to provide real-time data from the shop floor. As retail majors are looking to digitalization to enable seamless shopping experience across all channels, including in store, mobile, and online, Retail DaaS designed to capture data required from multiple channels. Enables domain specialists, application developers and Omnichannel eCommerce companies with IoT DATA to bring up Dashboards and real-time ALERTS tracking the KPI’s and workflows, Predictive Performance Analytics and AI/ML driven Retail Floor Management (Reducing Human Dependency). Inventory audits are faster and easier with the IoT Infrastructure.
Retail DaaS is envisioned to be single source of true DATA of RETAIL Operations with REAL TIME tracking data of VISITORS, WORKERS, INVENTORY, ZONES and ENERGY CONSUMPTION along with eCommerce "USER Experience and WEB Performance Monitoring Data". DaaS supports integration with major Omnichannel Commerce Software for efficient and seamless real-time operational intelligence.
Connect-X Retail DaaS handles complexity relating IoT Devices, Device Management, Device Data Security and Data Compliance and provides DATA in it's purest form so you kick start your Retail Digitalization Project or AI/ML initiatives within a few weeks.
Key Benefits
Cost Reduction
Retail DaaS includes design, Installation and commissioning of IoT Infrastructure and enabling required DATA from the IoT System as per agreed and pre-defined SLA. This reduces cost of device procurement, installation and greatly reduces spend on related cloud services while ensuring that the business retains focus on its key goals.
Productivity Improvement
Producutivity Improvement is one of key goals for Digitalization of an Omnichannel Commerce Retail Store, the data enabling the system needs to be carefully curated for accuracy, privacy and compliance. Retail DaaS is desgined for high reliability backed by SLA's.
Asset Tracking
Retail Asset (Pallets, Bins, Crates) impact the operational readiness and project progress. Effective utilization of the asset demands count and location tracking of the asset. There may be additional asset metrics. Retail DaaS include Sensor attached to Asset to tracks the movement 24/7.
Store Monitoring
Retail DaaS allows creation of zones within a store and monitoring the visitor foot fall with Heat Maps and activity within each zone as required. Often, store managers require the data to plan resource allocation in the zones. Data allows not just tracking actvity on the store physically but also configured to monitor safety and security.
Shelves & Vending Machines
Retail DaaS provides shelves monitoring using Visual Intelligence where stock replenishment workflow may be trigerred based on alert or notification from the vending machine.
Warranty & RMA
Retail DaaS provides ability to track the goods warranty and production specific batch number etc making it easy for the customer support teams to follow-up with concerned manufacturer. RMA process would be streamlined impacting customer satisfaction.
IoT Infrastructure
Depending on the store dimension and DATA needs, Connect-X Retail DaaS may be deployed for Passive, Active or Hybrid IoT Infrastructure. Please reach out to us for more details.